Sometimes the phone's quiet because the quote form stopped sending, and nothing tells you. We look after WordPress sites for businesses around Newcastle. All three of our month-to-month care plans cover hosting, updates, backups and security scans.
Not urgent? Pick a time that suits you.
We reply within one business day, by call, text or email.
By John Byrne, Founder.When this job's done right, you won't notice a thing.
That's the catch with website maintenance. So on Essential and Priority, a monthly report shows you what we did.
A website can look fine on the screen while the trouble sits in the background. WordPress sites run on plugins, the small add-ons that handle jobs like your quote form. That's where most of the risk sits. In 2025, 91% of new WordPress security holes were found in plugins.
When a software company finds a security hole, it puts out a fix, and a race starts. In 2018 and 2019, attackers took 63 days on average from the fix coming out to start using the hole. By 2023 it was five days. In 2024, on average, the attacks started a day before the fix was released. That's from Google's Mandiant team, who measure it.
Now AI is helping attackers go faster still. The Australian Signals Directorate says AI almost certainly lets them attack on a larger scale and at a faster rate. The UK's National Cyber Security Centre says it will almost certainly shrink the gap between a hole going public and the first attack even further.
On WordPress, it can be a matter of hours. In 2025, one in five of the most-attacked WordPress holes saw a first attack within six hours of going public, by Patchstack's count.
Source: Google Cloud, M-Trends 2026. Averages across all software, not only WordPress. The 2023 figure leaves out outliers.
In Australia, a cybercrime was reported every six minutes in 2024-25. Small businesses that reported one said it cost them $56,600 on average.
When an attack can start before a fix is released, updates on their own can't keep a site safe. So a care plan works in layers. Every site sits behind two firewalls, Wordfence on the site and SiteGround's at the hosting, built to turn away known attacks. The updates close the holes, the security scans look for anything that got in, the uptime alerts tell us when the site goes down, and the backups let us roll back to a copy from before the trouble. On Essential and Priority, cleaning up after a hack is included.
Every plan includes the hosting. What changes as you go up is how often we're in there and how much we do for you.
Our standard plan
Edit hours are for that month: unused time doesn't roll over. Anything bigger than a small edit, like a new page, is quoted before we start. On our monthly plan for getting found on Google? Hosting is included while you're on the programme.
Your site sits on Australian hosting, with an SSL certificate: the padlock in the address bar. Hosting is part of every plan, so there's no separate bill to keep track of.
Email on your own domain, like you@yourbusiness.com.au, set up on Google Workspace or Microsoft 365. You pay the provider directly, so it isn't part of the plan price.
We also set up the records that prove your emails come from you. Gmail expects them from every sender, and without them a quote you send can end up in someone's spam.
Every plan has a firewall, security scans and uptime alerts, plus the updates and backups that the Australian Cyber Security Centre puts near the top of its advice for small businesses.
Tell us. Ring or text 0493 550 342, or email. The phone's answered Monday to Sunday, 6:00am to 8:00pm.
We get back to you. We reply within one business day, by call, text or email.
We get to work on it. On Essential and Priority, cleaning up after a hack is included. On Basic, we quote it first.
Not broken, just want it looked after? Leave your details and tell us which plan you're thinking about.
If we can't help you, we'll point you in the direction of someone who can.
You went into business to do the work, not to spend your nights updating plugins. We look after the sites we build, and WordPress sites built by someone else, once we've checked them over.
Getting a new site built with us? Once it's live, a care plan takes over. You can see how we build them on websites for tradies. If your old site needs rebuilding before it can move across, start with website redesign.
A website needs looking after all year, so our care plans run month to month.
See the care plansJust need a new website or some design? That can be a one-off job.
See how each service runsBefore you ask
Yes, and that's what a care plan is: it takes the site off your to-do list. You've got a business to run, and the website shouldn't be another job on top of it.
Updates, backups and security checks, mostly. WordPress, its plugins and its theme all need updating. WordPress.org says to back up the database (where the site's words and settings are kept) and the files, always before an update. Then someone should check the site still works afterwards, the quote form included.
Partly. Minor and security updates already install on their own on most WordPress sites. The big version updates still need someone to press update, and the Australian Cyber Security Centre says to check they've been applied. Then someone still has to check that nothing broke.
Each plan has a set monthly price, and you see it in writing before anything starts. Anything outside the plan is quoted first.
No fixed term. Our care plans run month to month, and you give us 30 days' notice to stop.
We look after sites for businesses in Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock and the Central Coast. The suburbs are listed on our service areas page.
Need a hand
Ring or text us. The phone's answered Monday to Sunday, 6:00am to 8:00pm.
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